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The Power of Employee Experience and How to Keep Improving It

For the past couple of years, a lot of companies have focused on improving customer experience. And while this is important, it isn’t a guarantee of success.

Even though you do need your customers to make a profit, you also need your employees.

Employee experience directs business outcomes significantly. If you have a team of satisfied people working for you, they will be productive and engaged in the workplace.

Unfortunately, only 36% of employees are engaged in the workplace.

So how can you fix this issue and improve the employee experience?

Prioritize Diversity, Equity, and Inclusion

Equity, diversity, and inclusion in the workplace, or DE&I for short, can help your business become more innovative and allow you to create a dynamic workforce.

When you make equity diversity and inclusion in the workplace a priority, you’ll have multiple different voices who are making important decisions.

If your decision-makers all consist of the same type of people, unfortunately, your business and products will only appeal to a very narrow scope of people.

When everyone is cut from the same cloth, everything from your hiring practices to your company culture will be flawed and unappealing to a majority of people.

Even if you have a diverse workforce, if those who are on top aren’t diverse, nothing else will matter in the long run.

On the other hand, if you have a homogeneous workforce, it’ll be much easier to set actionable goals almost anyone can get behind.

Just make sure everyone has a chance to say what they want, that everyone’s ideas and suggestions are taken into consideration, and that everyone has a voice.

Organize Virtual Events

Ever since the start of the pandemic, more and more businesses have created virtual teams and many people now work from home.

This means you need to know all the ways you can support remote workers but also find ways to help your team members create strong bonds.

Luckily, we live in the golden age of technology and your teammates can bond through virtual events.

Virtual team building has become a new trend among businesses across all niches and they’re a great way to get the team together while ensuring everyone’s safety.

Some benefits of organizing virtual events include:

  • Boosting employee morale. Without a way to rest and unwind, your employees will become disengaged, experience burnout, and only see the negatives in your business. With a virtual meeting, you can give them a chance to bond and boost their morale.
  • Increasing productivity. If employees are feeling nothing but negativity from the business, their productivity will stagnate and they won’t be able to meet the goals. Virtual events will help them gain a sense of purpose and give them more desire to meet goals.
  • Building diverse relationships. Companies that prioritize diversity hire people of many different cultures and from various backgrounds. These types of virtual events will give your employees a chance to connect with people different from themselves and understand other perspectives better.

If you need any creative virtual event ideas, some of the things you can do include playing virtual family feud, setting up a virtual casino, and creating immersive energy breaks.

Invest in the Wellness of Your Employees

When you have engaged employees who are happy in the workplace, you will also have to deal with fewer stress-related illnesses.

While you do need to offer health insurance to your employees, by treating them well you will save a lot of money that would otherwise cover medical costs.

Naturally, you need to focus on their physical well-being first and foremost. If some of your employees work in positions that could potentially get them injured, make sure all necessary safety precautions are in place and that the risk of getting injured is at a minimum.

But don’t forget that mental and emotional wellbeing are also important. You can implement a health and wellness program that focuses on the physical and mental wellness of your employees.

Some other ways you can invest in employee wellness include offering paid parental leave, paid vacation and sick time, free memberships to a local gym, and providing healthy snacks.

Improve Your Onboarding Experience

It doesn’t matter if someone has been working for you for ten years or one day, they need to feel included and appreciated as a team member.

And whenever you get a new employee, you should provide them with the best possible onboarding experience.

Unfortunately, many businesses don’t think the onboarding experience is important and tend to neglect their newest employees.

However, this is a big mistake as employees who don’t receive a good onboarding process are more likely to leave the company.

On the other hand, employees with good onboarding experience are 18 times more likely to feel highly committed to their companies.

So whenever someone new comes on board, make them feel special and welcomed, make the process as stress-free as possible, and have open communication with them.

Final Thoughts

Don’t forget that without your employees, you as a business owner wouldn’t even have a business to run.

They are the backbone of your company and unless you treat them right, you’ll get underperformers, or even worse, nobody will want to work for you.

So be smart and make the employee experience a priority.

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